The one Key Performance Indicator (KPI) your business is missing… And it’s costing you dearly

When you’re reviewing your leadership team’s performance, what metrics are on the table? Revenue. Margin. Pipeline. Retention. Possibly NPS or engagement scores. All important. All necessary. But here’s what’s almost certainly not on that list: whether the people driving those desired KPIs results are actually going to be able to sustain doing so. Whether the […]

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Why Emotional Intelligence Is More Valuable Than Ever — And What Leaders Need to Do About It

Why Are Human Skills Declining in the Workplace? The short answer: technology has made us better at communicating but worse at connecting. As AI takes over technical work, the human skills that remain, think… collaboration, trust, conflict resolution, and feedback, are like muscles. And those muscles are atrophying when they matter most. If you’ve been […]

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Authentic Positivity Isn’t Pretending Everything’s Fine – It’s Trusting That We Can Handle What Isn’t

Positivity often gets promoted like it’s a panacea: think happy thoughts, smile more, power through. But—authentic positivity is not about denying difficulty. It’s about trusting your capacity to move through challenge without falling apart. And that’s a fundamentally different energy. One is suppressive; the other is expansive. And only one truly fuels sustainable high performance. […]

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